Government Case Study

Laying the Foundation

The system used to administer payments to taxpayers was no longer maintainable or capable of meeting strict Service Level Agreements (SLAs). The lack of SMEs exacerbated the situation. The Agency needed a new system quickly but lacked experience in modernizing complex legacy applications.

Objectives

The client wanted to replaced a failing legacy system with zero downtime, ensuring continuity for critical government operations, while implementing a comprehensive roadmap for long-term modernization.

Replace Legacy System
The legacy system was on its last legs and needed to be replaced immediately.
Ensure Zero Downtime
Daily activities of the government were heavily reliant on the system and could not tolerate downtime.
Modernization Roadmap
A robust roadmap was required to make the multi-year modernization effort possible.

Challenges

During our engagement we have encountered the following challenges:

Lack of belief in a successful outcome
Lack of distributed systems SMEs
Lack of modernization experience

Solutions

We implemented the following solutions to overcome client's challenges:

Event storing and app landscape audit
Modernization and product roadmaps
Distribute systems coaching and workshops
Modern software practices workshops

Results

During our engagement with the client, we've achieved the following results:

MVP systems done in 6 weeks
Product vision and roadmap
Success became more tangible
Team ready to lead the modernization project

Engagement

Additional details for this enagement:

Length

Six months

Team

2 Architects
1 Product Designer
1 Engagement Manager